Nation's Leading Provider of Quality Research

What We Do

CCI is one of the leading telephone and on-line based research fielding companies in the nation.

Industries Served

With a nationwide client-base in over 130 Markets, CCI conducts over …

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What We Do

For over 30 years, We’ve conducted close to a million surveys across the country. We customize each client’s survey using demographics, geography or any other qualifying segment of the population needed.

Telephone Surveys

Tried and true, our phone surveys use the latest technology so your surveys are completed in a timely manner and with all statistical requirements met. With the use of a 83-line/CATI fieldhouse, we are positioned to handle multiple surveys – both large and small – through the year.

Online Surveys

The evolving marketplace demands new and innovative ways of collecting data. Customer Contact has a deep well of experience in all aspects of consumer research. Our online surveys have a quick turnaround time and employ the latest online techniques.

Mail Research

Customer Contact specializes in designing, printing and mailing surveys to any population segment you choose..

Types of Surveys

The key to understanding your customers – or your clients’ customers – is having the right marketing intelligence! We offer several research options for you to choose from so you can reach the segment of consumers you need information on in a way that fits your strategy and your budget.

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Consumer Behavior

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Sociodynamics

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Business to Business

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Demographics

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Employee Satisfaction

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Post Sales Analysis

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Generations & Lifestyle Profiles

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Customer Satisfaction

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Media Habits

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Political & Opinion Polling